Return & Refund Policy
EverAble · Electronic Gen LLC
Effective Date: September 14, 2026
We want you to feel confident trying EverAble.
30-day returns
Contact us within 30 days of delivery at contact@geteverable.com. Unopened, unused products receive a refund of the product price. Opened products are not refundable, except damaged, defective or incorrect items. Original shipping is not refunded.
Supplements
For health, safety, and quality-control reasons, we generally do not require customers to return opened dietary supplement products. Do not mail opened supplement products back to us unless specifically instructed.
Refund Eligibility
To request a refund, please provide: your order number; the email address used for the purchase; a brief description of the issue.
Approved refunds cover the full price of the product. Original shipping charges and any other fees are non-refundable.
We may limit refunds to one return request per order.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us promptly and include photographs where appropriate. We will review the issue and, where appropriate, provide a replacement or refund. Damaged or incorrect orders are handled under this section, not the Final Sale rule below.
Refund Processing
Approved refunds will generally be issued to the original payment method, for the product price only (see Refund Eligibility). Your financial institution may require additional time to post the refund.
Final Sale
Once a product has been opened, it is not eligible for a refund. Unopened, unused products may be returned within the 30-day window for a full refund of the product price (shipping and other fees excluded, per Refund Eligibility above).
Contact
Return and refund requests should be submitted to: contact@geteverable.com